At getmarketprice.com, we recognize the importance of protecting your personal information and are committed to processing it responsibly and securing it with industry best practices. This privacy policy is designed to be transparent about our data handling practices so you can make informed decisions.
Information We Collect
We collect both voluntarily provided and automatically collected information when you use our site. This includes:
- Account information: Collected when you register for an account, including name, email, phone number, birthday, and password.
- Order information: Billing/shipping addresses, order items, quantities, pricing, VAT numbers, and payment methods used to complete transactions.
- Communications: We log support tickets, calls, chats, SMS/text messages, postal mail, social media interactions, and other communications.
- Feedback: Ratings, reviews, surveys, forum posts, product wish lists, and promotions participation help us improve.
- Device data: Technical specifications like OS, browser, IP address, device type, and unique identifiers help customize experiences.
- Website usage: Cookies, web beacons, pixels, and log files estimate traffic, analyze site performance, personalize sites, gauge effectiveness of ads, etc.
How We Use The Data
We use your information in the following ways:
- Sending product recommendations, marketing emails, SMS about promotions per your choices
- Analyzing site traffic patterns, app usage metrics to optimize performance
- Personalizing site content and product recommendations for relevancy
- Estimating our audience size and usage patterns for improving site structure
- Processing job applications for open positions
- Resolving disputes, troubleshooting problems, enforcing policies
- Detecting security incidents, protecting against fraud and illegal activity
Lawful Basis for Processing
'Get Market Price', our legal basis for data processing is based on:
- Consent: Where you have explicitly agreed to the collection and processing, which can be withdrawn anytime.
- Legitimate interests: To analyze site usage, prevent fraud, customize user experience, and improve our services by learning from feedback.
- Legal obligations: Processing for regulatory reporting, tax filings, audit requirements mandated by law.
- Contractual necessity: Billing, delivery, returns, refunds, and accountability require handling data as per purchase agreements.
International Data Transfers
'Get Market Price' infrastructure, partners, and service providers operate globally requiring international transfer of your personal information. We utilize EU standard contractual clauses, Privacy Shield frameworks, Binding Corporate Rules, and other lawful mechanisms to preserve compliance during these transfers and processing.
Data Retention
We retain your data as necessary to fulfill our operational, legal, and business requirements. For registered accounts this is typically for a period of 36 months after the most recent activity. Exceptions can be made where regulations or contractual obligations mandate longer retention like for financial records (7 years) and healthcare data (6 years) etc.
Your Privacy Choices & Rights
As our customer, you have the following rights regarding your personal data as per GDPR: - Right of access to the data we hold and its processing specifics
- Right to rectify & update your data if inaccurate or incomplete
- Right to data erasure subject to our retention necessities
- Right to object the processing or withdraw consent at any time
- Right to restrict processing pending erasure or objection resolution
To exercise these rights, please email our privacy team at [email protected] with the request type and details. We will need to verify your identity before completing action but will respond within 30 business days.
Security Safeguards
We utilize a layered defense model to secure your data including:
- 256 bit SSL site encryption for all authentication and transactions
- Automated threat detection systems guarding against intrusions 24/7
- Data loss prevention controls on emails and endpoint devices
- Access restricted internal networks, key management, firewalls
- Vendor risk assessments ensuring partners maintain security posture
- Mandatory new hire background checks plus security awareness education
While we follow industry best practices for securing infrastructure, no method can guarantee perfect security or business continuity. We commit to promptly notifying you in compliance with applicable laws in case of a confirmed data breach that directly impacts your account with us. Third-Party Services
For supporting functions like analytics, payments, delivery etc we utilize trusted third-party services. They are contractually bound to respect the privacy of your data and we run checks to ensure compliance periodically. Service providers typically do not have standalone rights to share this data further unless required by law.
Our Cookie Policy
Cookies help customize your browsing experience and enable site functionality. Most cookies we use are session based and last until you close your browser. Persistent cookies remain on your device between sessions, primarily for personalizing language or location preferences. You can review and disable specific cookies through your browser settings but core site functionality may be impacted.
Updates
We may periodically update our privacy policy to enhance transparency or align with changing business practices. We encourage you to refer the latest version posted on our site for current details. For significant changes affecting usage of your data, we may additionally choose to notify you through email or the site.
Reach Us
For any queries regarding this policy or to formally submit privacy related requests, please email our Data Protection Officer (DPO) at [email protected] We will respond within 30 business days after verifying request authenticity.